Shipping policy
Shipping Policy
At [BINDASSHOP], we are committed to delivering your orders quickly, safely, and reliably across India.
1. Order Processing Time
All orders are processed within [1–3 business days] after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
In case of high order volume, processing may take slightly longer.
2. Shipping Time
Estimated delivery time:
- Metro Cities: [3–7 business days]
- Other Locations: [5–10 business days]
Delivery timelines may vary depending on your location, courier availability, and external factors.
3. Shipping Charges
- We may offer free shipping on selected products or above a certain order value
- Standard shipping charges (if applicable) will be displayed at checkout
4. Order Tracking
Once your order is shipped, you will receive a confirmation via SMS/email with a tracking ID.
You can track your order using the provided link.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible orders.
Our team may contact you for order confirmation before dispatch.
We reserve the right to cancel COD orders if verification is unsuccessful.
6. Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier service issues
- Remote locations
- Unexpected logistical challenges
[BINDASSHOP] is not liable for delays caused by such external factors.
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.
8. Failed Delivery Attempts
If delivery fails due to:
- Customer unavailability
- Incorrect address
- Refusal to accept the order
The order may be canceled, and applicable shipping charges may be deducted from the refund.
9. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us within [48 hours] of delivery
- Share images/videos as proof
We will investigate and provide a replacement or refund as applicable.
10. Contact Us
For any shipping-related questions, feel free to contact us:
📧 [bindasshop.business@gmail.com]